Privacy Policy

How user, payment, and compliance data is handled

This summary explains what information the portal uses to authenticate users, operate transactions, and meet platform obligations.

Information we collect
The portal may collect your name, mobile number, referral details, KYC records, wallet activity, order information, recharge details, payout preferences, support interactions, device/session metadata, and other information necessary to operate the services you use.
Why the information is collected
Information is used to authenticate users, process payments, create orders, verify identity, credit or debit wallets, track rewards, prevent fraud, fulfill compliance obligations, and communicate transactional updates or support outcomes.
How payment and KYC data is handled
Payment creation, verification, and transaction logging are handled through the portal's secured server-side flows and approved service providers. Identity and bank-related information may be stored to support KYC review, withdrawals, dispute handling, and audit requirements.
When we may share information
Information may be shared with payment processors, recharge or service partners, logistics or order-fulfillment partners, KYC providers, legal authorities, and internal administrators only to the extent required for service delivery, compliance, fraud control, or dispute resolution.
User choices and retention
Users may request support for profile corrections, review transaction history within the portal, and contact the business for privacy-related questions. Certain financial, identity, and compliance records may be retained for the period required under applicable law or internal audit controls.