Support, escalation, and merchant communication

This page is publicly available so users and verification partners can see how assistance and issue handling are structured before login.

Support desk

Support availability: 10 AM to 6 PM

Email: ziptopayservices7@gmail.com

Phone: 9090225858

Business address: Bhikharipur Ratanpur Akbarpur Ambedkar Nagar Uttar Pradesh 224122

Before contacting support

• Keep your registered mobile number ready.
• Share the transaction ID, order number, or recharge number where applicable.
• Include screenshots and the issue date for faster resolution.

Topics handled

Account access, OTP login, and onboarding help

Wallet top-up, checkout, payment, and order-related assistance

KYC, withdrawal, refund, cancellation, and policy clarifications

Merchant verification and business compliance queries

Merchant verification teams can use this page together with the About, Policy, and Checkout pages to review the public-facing compliance information without signing in.